Shipping policy

Orders are processed in Chicago, IL within 1-2 days, Monday–Friday, excluding holidays. Made-to-order and presale items follow the timeline noted on their product page. You'll receive a confirmation email when your order is placed, and a second email with tracking once it ships. If for some reason there is a delay in the processing of your order, we will reach out to you directly. 

- Standard: 3–7 business days after processing

- Expedited: 1–3 business days after processing

We currently ship internationally to Canada, Mexico, and Europe only. International delivery typically takes 7-21 days after processing, though customs can add time.

Import duties, taxes, and customs fees are not included in your order total and are the responsibility of the recipient. Please check your country's import rules before ordering.

Once shipped, you'll receive a tracking number by email. If the tracking number has not updated with an estimate delivery date within 48 hours, reach out to us at orders@fundamentalartifact.com and we will assist.

Once an order leaves our shop it's in the carrier's hands, but we won't leave you stranded. If your package is lost, significantly delayed, or arrives damaged, contact us at orders@fundamentalartifact.com within 14 days of the delivery date and we'll make it right — a replacement, reshipment, or refund as appropriate.

Questions?
Email orders@fundamentalartifact.com and include your order #. We'll get you sorted out.